Self-Assessment

     Since I never took business classes before, it was a task for me to take ENG312-Business Writing in this semester. It was challenging, but worth paying efforts.

•  For Major Project 2, I learned how to use rhetorical strategies to analyze a company's social media performances. It led me to think about social media in a critical way. That was to say, I knew how to apply these rhetorical strategies to persuade my own audience. 
• For MP3, I learned how to use CRAP principles to give a visual and persuasive presentation by using Google slides. Also, I used Jing to demonstrate it. These were very effective tools that helped me to illustrate my report.
• For MP4, I cooperated with my teammates on making an intercultural communication report. It made me to realize that a business world was without boundaries. So, I should pay close attentions to cultural differences when communicating with people from other countries or cultures. During this assignment, I also noticed that teamwork could be effective and fun once a positive environment was established. To reach this goal, one should respect the other team buddies and make it clear what was his role in a team.
• For MP5, I applied what I learned to make a well-designed resume and a resume video, which were included in my revised blog. This assignment pushed me forward to reach the audience out of the class. 

      Before taking this class, I spent most of my time improving my academic backgrounds. However, I ignored the importance on how to make my employers believe that I have the proficiency to take the job as an English teacher. Thus, I believe that these skills and practices I has learned from the class do benefit me to present myself effectively, and then attract my potential employers. For example, I learned to design my resume by Google Doc and used CRAP principles to make it look nice. Besides it, I knew what I should conclude in my resume video to show my relative abilities and high motivation.
     Beyond presenting myself, these practices also benefit me in my further teaching career. With the development of science and technology, teachers had better update their technic skills to face challenges. To give a specific example, I can make fully use of Google slides to demonstrate my teaching materials, which can be more attractive to my students with the benefit of CRAP design and animation effects. Considering that students are likely to use Internet, I can make a shorting teaching video by using Jing. In addition, I can make full use of my blog to post important knowledge about English so that students can review after class. Without doubt, a teacher who is good at using social media is welcomed either by employers or students.
     Overall, I enjoy this online business class. Though we seldom see each other via face-to-face, we share our ideas and processes in Google community. Personally, I think the interactions among the students are more effective than what we do in a traditional class. And most importantly, this class seems to intimate a real business world, in which people are likely to know each other through their internet appearances. At the end, I'd like to show great thankfulness to Dr. Cummings and my classmates who give me a lot of inspiring ideas and push me forward to be better. 

How Social Media Benefits Nintendo

Here is the presentation on how social media benefits Nintendo.

How to Communicate in Japan

How to Communicate in Japan

Communication via Face-face

• Japan is a very formal society. A business person who has an appointment with an Japanese is strongly recommended to dress attire and conservative suit as a way to show respect.
• If it is a meeting, one has to wait until someone tell him which seat he can take. Normally, the senior people will sit far from the door, while the junior people will sit close to the door. 
• Japanese are likely to bow their heads to show respect either when they greet or say goodbye. The angle depends on the age, position and relationship of the subject. To bend one's body lower is to show more respect.

• Japanese are likely to address each other "-San", which is similar to the english prefixes "Mr/ Mrs/Ms/Miss." Unless the two have very close relationships or they are told otherwise by each other, they should always address each other "-san" either in public places or private places.

Communication via Phone

• Japanese are willing to make an appointment by making a phone call. 
• Do not talk aloud in public places. It is rude.
• When in some quiet places like hotel lobbies or restaurants, it is better to switch the phone to "manner mode."
  

Communication via Letter

• Japanese has two letter options. A letter can be written either horizontally or vertically. One can choose whichever he prefers. The format should have the subject's title at top, preliminary greeting at the beginning of the body, and the writer's names and contract information at the end.
  
  
  
  

Resource

Japan-Language, Culture, Customs and Etiquette. Retrieve from:

http://www.kwintessential.co.uk/resources/global-etiquette/japan-country-profiles.html

Abe, Namiko. Writing letters in Japan. Retrieve from:

http://japanese.about.com/od/grammarlessons/a/Writing-Letters-In-Japanese.htm

Tegami no kakikata. Retrieve from:

http://www.midori-japan.co.jp/letter/tegamichishiki/192

Greeting, etiquette, etc. Japan: the Official Guide. Retrieve from:

http://www.jnto.go.jp/eng/indepth/exotic/lifestyle/bow.html

When to use -chan or -san, and other ways to address people in Japan. Retrieve from:

http://maki.typepad.com/justhungry/2009/08/when-to-use-chan-or-san-and-other-ways-to-address-people-in-japan-.html

          

Potential images for Nintendo Slide

Potential images for Nintendo Slide

Concerning the issues of Ethics, Fair Use and Copyright

Image 1:



This is Nintendo's official logo. I take this image from Creative Commons Google search. It was labeled as reuse, while considering that my using of the picture does not hurt the profit of related company, it is appropriate to use it in my slide.

Image 2&3:




I also find the two images through Creative Commons Google search. They are both labeled as reuse, which means I can use them without breaking copyright principle. So, I will continuously use them in my further slides.

Research 3 on Nintendo’s Social Media Strategy

Metacritic is a website that collecting reviews of movies, video games and so on. Similar to Rotten Tomatoes, Metacritic also gives scores on video games. On Jan 27, 2015, Dietz officially published an article named “Metacritic’s 5^th Annual Game Publisher Rankings.” On this ranking list, Nintendo was honored No.1. The audience can also found the past years’ champions on this web.

On Nintendo’s Facebook page, it also posted this news as an advertisement of its high-quality games. The comments showed that either the audience who already owned a Nintendo console or those who were willing to buy one was excited about this news.

This secondary resource showed that Nintendo was willing to include the third-party websites as an important part of its social media strategy. Comparing with Nintendo advertising itself, the evaluation from the third-party is more trustful. Similarly, Nintendo used this kind of strategy to build its credibility on Pinerest, where the audience posted many interesting things related to Nintendo. This article helped the audience understand how Nintendo established its “fan art.”

Words Cited

Dietz, Jason. “Metacritic’s 5^th Annual Game Publisher Rankings.” Metacritic 27 Jan 2015. Web. 24 Jan 2015.

Research 2 on Nintendo’s Social Media Strategy

Nintendo and Sony have long competed to win the dominant position in console market. The data showed that Nintendo’s N64 failed to beat down Sony’s PS console. After listing related formula and graphics, the author found some important characteristics in the console market, including indirect network effects, consumer heterogeneity, declining costs, and oligopoly competition, which were common to other high-technology market.

I consider this article as a good secondary resource to understand Nintendo’s current social media strategy. In terms of N64, Nintendo’s one shortage was its lack of game numbers. So, Nintendo spent a lot of time to develop and advertise its games on 3DX console. On its Facebook page, the audience can find that Nintendo updates new games frequently. The success of 3DX proved what the author summarized in the article. As he said, “A major reason behind a console’s success is its advantage in game variety.”

This article targeted the internal audience who worked in this business. The data provided was professional and logical. It helped Nintendo make effective social media strategy. For example, the table showed below illustrated the relationship between game variety and profit:

Words Cited

Liu, Hongju. “Dynamics of Pricing in the Video Game Console Market: Skimming or Penetration.” Journal of Market Research 47.3 (2010): 428-443. Print.

How Nintendo Makes Use of Social Media

     Nintendo is one of the biggest video game companies in the world. Different from its peers like Xbox under Microsoft and Play station under Sony, Nintendo always persists in developing games without violence and sex. For the North America market, its well use of social media wins it a lot of fans and brings it stable profits annually.

     As a successful video game company, Nintendo knows that it cannot rely too much on ethos to persuade the audience to buy its games. Customers will buy its games are mainly because they are playable and of high quality. In terms of games, video always speaks louder than image. So, Nintendo put a lot of efforts on operating Youtube page, the contents of which are divided into several sub-channels. For example, On “Game trailer” channel, the audience can watch the game trailers, the visual images of which give them a direct feeling of the game. Through my survey, I also find that one of Nintendo’s strategies is to make a connection between a virtual world and a real one for the customers. On “Nintendo Minute” page, which is a talk show channel, informs the audience of Nintendo’s offline activities, new released games and video game accessories.

     On Nintendo’s Facebook page, it also makes a good interaction with the audience. It often posts some creative portraits made by the customers, most of whom are below 12 ages. This behavior really leaves a goodwill message to its audience saying that Nintendo cares about children’s happiness. Also, it increases the company’s credibility because it implicitly responds to Nintendo’s anti-violence belief. Nintendo’s another intention of using social media is to know its audience. From my survey, I find that posts related to Mario often have more “likes,” which gives Nintendo a direction on what games are more popular.

      Nintendo’s official website is very concise, which makes the customers feel convenient to find what they want. Besides providing multiple payment methods for the customers to buy games, Nintendo also offers “Play demo for free” option, which comforts them before they truly buy the game.

     From above, the audience can see that Nintendo creates a positive Internet circulation. The customers can watch its Facebook to know new released games, and then they can go to Youtube to watch how it looks like. Even before they buy the game on their website, they can still play free demo to see if they really like it.

     Nintendo is devoted to maintain the relationship with its customers. It can be proved from the news that Nintendo’s CEO Iwata announced that Nintendo’s properties could be officially used for fan projects. For Nintendo, Customers are its important friends. It creates a great environment for them to enjoy in Nintendo’s big family. That’s why people can find tons of interesting stuffs created by the customers themselves on Pinterest. Considering the result that they are voluntarily advertising for Nintendo, the “fan art” of it can be seen as another big success of Nintendo’s social media strategy.

     I also found an interesting article, the author of which made a research on what video games people would like to add on their Christmas wish lists. The collected data showed that 43 percent of the customers from 10-12 ages would choose Nintendo’s Mario game as NO.1 of their lists. The survey proves that Nintendo takes children as their first customers. Due to the accurate market analysis, Nintendo’s customers are relatively stable and keep increasing.

     In Cunningham’s blog, he wrote an article on the history of Nintendo over the 30 years. The article is a valuable secondary source, which informs people of how Nintendo keeps innovating and creating good games. That’s why it still stands at top while some peer Japanese companies died.

     On Feb 12, 2015, Nintendo officially broadcasted news about its next step, which is to develop a smartphone app for Mii characters. As Iwata said, “Nintendo is looking to develop products that will allow customers to identify with Nintendo products and make people pay attention to Nintendo games.” If it comes out, customers can use their own facial icons in a game world. It is really a big move, which shows that Nintendo tries to use pathos in designing their games. Nintendo widely uses social media to keep the audience update of its newest progress.

     In conclusion, based on the quality of games, Nintendo successfully uses social media to promote its games. Having won the hearts of the customers, Nintendo consolidates its positions in the North America market.

Works Cited

Lamoreux, Ben. “Nintendo Properties Can Officially Be Used for Fan Projects.” Gamnesia 17 November 2014. Web. 13 Feb 2015.

Campbell, Evan. “Nintendo President Satoru Iwata Teases Mii Smartphone App.” IGN 12 Feb 2015. Web. 13 Feb 2015.

Cunningham, Andrew. “The NES turns 30: How it began, worked and saved an industry.” Arstechnica 15 July 2013. Web. 13 Feb 2015.

Harrington, Lindsay. “Game Crazy Reveals Which Video Games Top Kids’ Wish Lists This Holiday Season.” Bloomberg 27 October 2009. Web. 13 Feb 2015.